Terms of Service

1. Acceptance of Terms

By accessing or using Neuroclusive ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users, including visitors, registered users, and organizations.

2. Description of Service

Neuroclusive is a neuro-inclusive learning management system that provides personalized learning experiences, cognitive assessments (NeuroPrint), and productivity tools for neurodivergent individuals and organizations. The Service includes:

• Learning modules, lessons, and educational content
• AI-powered tutoring and remediation assistance
• NeuroPrint cognitive and psychometric assessments
• Progress tracking and analytics
• Organization and team management features
• Browser extension for enhanced productivity

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Eligibility

You must be at least 13 years old to use the Service. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

4. User Conduct

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Use the Service for any illegal or unauthorized purpose
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without their consent

5. Intellectual Property

5.1 Our Content

The Service, including all content, features, and functionality, is owned by Neuroclusive and is protected by international copyright, trademark, and other intellectual property laws.

5.2 User-Generated Content

You retain ownership of any content you submit, post, or display on or through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content for the purpose of operating and providing the Service.

6. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information, especially sensitive NeuroPrint assessment data.

We are committed to GDPR compliance and protecting the privacy of neurodivergent users. All NeuroPrint data is encrypted and stored with special protections as detailed in our Privacy Policy.

7. NeuroPrint Data

NeuroPrint assessments generate sensitive cognitive and psychometric data. Special provisions apply:

• All NeuroPrint data is encrypted at rest and in transit
• You maintain full control over your NeuroPrint data
• You can grant and revoke access rights to organizations
• You can export or delete your NeuroPrint data at any time
• We do not share NeuroPrint data with third parties without your explicit consent

8. Payment Terms

Some features of the Service may require payment. If you purchase a subscription or paid feature:

• Payment is due in advance for the subscription period
• Subscriptions automatically renew unless cancelled
• Refunds are provided in accordance with our refund policy
• We reserve the right to change pricing with 30 days notice

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

9.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

9.3 Data Retention

Upon termination, we will retain your data in accordance with our Privacy Policy and applicable law. You may request deletion of your data at any time.

10. Disclaimers

Educational Content: The educational content provided through the Service is for informational and educational purposes only. It is not intended as medical, psychological, or professional advice.

NeuroPrint Assessments: NeuroPrint assessments are tools for understanding cognitive patterns and are not diagnostic instruments. They should not be used as a substitute for professional medical or psychological evaluation.

Service Availability: The Service is provided "as is" and "as available." We do not guarantee that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, Neuroclusive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

12. Indemnification

You agree to indemnify and hold harmless Neuroclusive and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, violation of these Terms, or infringement of any rights of another.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Neuroclusive operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@neuroclusive.com
Website: neuroclusive.com